Interview

For my interview, I spoke with a 35-year old mother who had her first child 2 weeks ago. Now that she's in maternity leave, she has a 'reskassa' on her iPhone. 

Do you travel with a pram on the bus?

Yes. Because I don't have a car.

Do you have any strategies when you take the bus with you daughter?

I try to avoid rush hours. 

If you knew that the next bus would be fairly empty - would you wait for that bus?

 That depends on how busy I am. Now that I'm on maternity leave and have some time, I would probably wait for the next bus if I knew it would have room. 

How long would you be willing to wait?

About 1 hour if I would wait at home. Less if this information only was available at the bus stop.

Have you ever gone off the bus because it was too full?

I have jumped off a few stops earlier because is was too crowded, but never actually left the bus to wait for the next one.

If there was an app that would tell you what stops or what times the bus ride would be good for prams, would you use ut?

Yes, I think so. 

Do you feel like you're i the way?

Yes. It feels like the other passengers think it's annoying with parents traveling with prams, but now I care less and less. I feel like I'm in the way, but it doesn't bother me that much anymore.

Do you worry about your child's safety?

Sometimes yes, especially now that she's so small. 

Any ideas to improvement?

It's too cramped between the seats on the bus, so I can't take the pram further back if there's more room there. Aside from that, my biggest problem is with other passengers attitudes. Very few people move with our being asked.